
I have installed the audio drivers which should allow use of the headphone socket. Nothing has changed since then so there's no reason for it to stop working. It was working before until about a few weeks ago. Headphones had no battery so I plug the headphones using the headphone jack wire provided and plug it in the computer however, no sound is produced. In case the Speakers/Headphones option appears on the list instead. When the Sound window opens, go to the Playback tab. Once the Control Panel opens, switch to Category view.
If it's not on the list, click the circle next to the Windows logo and search for it. Thoroughly research any product advertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise productsįrequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. Note: Included link in this reply refers to a non-Microsoft website. If not prompted, then no need to restart. On the Update Driver Warning box, click "Yes" (install the driver).ġ0. In the list of devices, click "High Definition Audio" (the native driver).ĩ. Put a check in the box "Show compatible hardware" if not already checked.ħ. Click "Let me pick from a list of drivers on my computer".Ħ. Click on "Browse my computer for driver software".ĥ. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".Ĥ.
Open the Device Manager (type devmgmt.msc in the Windows search box).Ģ.
If you have the Realtek audio driver installed, test the jack by switching to the Windows native audio driver.ġ. Go to Settings > Apps & features > Startup, locate the app and turn it ON. This issue could be faced because of the Waves MaxxAudio Service Application was not enabled.